All Sakura Bloom products carry a lifetime warranty on manufacturer defects.
Due to the nature of natural fibers and hand-woven products this warranty does not include normal wear and tear from use, fabric stains, fabric fading, dye transfer, fabric chewed by baby, scuffed or scratched rings, products that have not been cared for or washed properly, common slubs, nubs, or weaver's knots present in the weave of the fabric, snags or rips in the fabric from outside forces, or small differences in the measurement of the product. Please email us if your carrier falls into any of these categories and have any questions about your carrier or possible repair.
Products that are not purely authentic Sakura Bloom, meaning they have been altered in any way by anyone other than Sakura Bloom, are void of warranty coverage. Need help verifying if your Sakura Bloom is purely authentic? Learn more here.
If your purchase meets the above qualifications, please fill out our Warranty Inquiry form here.
Recycle Your Sakura Bloom
Have an older carrier that has seen better days and needs to be retired? Recycle it! In exchange for your carrier donation, you will receive a Sakura Bloom gift card towards a future purchase. Recycle your Sakura Bloom here.