All Sakura Bloom products purchased directly from the Sakura Bloom website or one of our authorized Sakura Bloom retailers carry a full one-year warranty on manufacture defects from the date of purchase. Due to the nature of natural fibers and hand-woven products this warranty does not include fabric fading, dye transfer, normal wear and tear, common slubs, nubs, or weaver's knots present in the weave of the fabric, snags or rips in the fabric from outside forces, or small differences in the measurement of the product.
Notes on what you'll need:
• Sling was purchased by you within the last 365 days.
• Sling was purchased directly from the Sakura Bloom website.
• Please have images ready to upload showing the area of concern.
If your purchase meets the above qualifications, enter your email address and order number in the form below to start the warranty process. You will be issued areturn authorization, packages that arrive without a prior authorization will be returned to sender.
* Didn't purchase your sling on the Sakura Bloom website?
If you purchased your sling through an authorized retailer, please contact that retailer to start the warranty process. Sakura Bloom products purchased second hand are not covered under this warranty.
* Does your sling fall outside of our warranty policy or was it purchased second hand?
We do have a couple of alternative options available.